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Router keeps disconnecting mainly in the evenings

Logan1
First Timer
Message 2 of 2

My router keeps disconnecting, I’ve done speed checks and line checks. I’ve done the troubleshooting to rule out obvious problems. It’s seems that the problem is momentary rather than prolonged. I’ve read about others having similar problems and needing new routers. Please advise.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Logan1

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

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