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Router keeps dropping out every few mintues

First Timer
Message 2 of 2

I have been having problems with the router for the last 12 hours. Every few minutes it drops out and all devices lose connection. I then get a flashing light for a few minutes until it re-connects. 

I've called the helpline but it is about as much help as a chocolate teapot as it's an automated service and is of no use to me. It asks about my landline phone but I don't have a phone to plug in. I haven't used a landline phone for over 15 years.

I have reset the router, left it unplugged for 20 minutes, etc etc and it is still happening. I think it must be a fault with the router as it was working fine up until last night.


Community Star
Message 1 of 2

Hi @johnh876 your message seems to have fallen through the cracks, do you mind still need assistance? 

I don't work here and all my opinions are my own.