FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Router power supply

Angela Topping
First Timer
Message 3 of 3

Router power supply has stopped working. How do I get another one?

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Angela

 

I would need to send you a replacement router which will include new cables and a returns bag for your current router.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send this router.

 

Thanks

 

Debbie

0 Likes

KeithFrench
Community Star
Message 2 of 3

I have asked one of TalkTalk's support to pick your thread up and replace it for you.

They aim to respond within 48 hours (Monday - Friday), but if more urgent you can always try the Service Centre. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk have responded to you, otherwise, this will just put you further down the queue.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes