FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Router powerpack failure

billgraham
First Timer
Message 2 of 2

Hi, the power pack to my HG635 super router has failed.  No voltage showing on test

It is 12 volt 1.0 amp capacity.  I am using temporay powerback but it has only 0.6 amp capacity.  It will fail also.

I cannot find a way of contacting talktaik to get the correct powerpack replaced.

Any ideas?

Thanks William Graham

0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi, 

 

I can't order a powerpack individually so I'll do the next best thing and send a new router out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes