on 20-11-2021 08:52 AM
I don't know what happened but all of the sudden my router turned off and it's not switching on anymore.
I've tried it on different sockets, different power leads but nothing.
It's not an Internet problem, I just need the router replaced ASAP.
Anyone can help?
on 22-11-2021 10:14 AM
on 22-11-2021 07:35 AM
Good morning @Michelle-TalkTalk
Yes I had a chat with the support team and they said that I was going to receive a replacement router in 2/3 days. The only thing is that I don't have any tracking number
on 22-11-2021 07:29 AM
on 20-11-2021 09:36 AM
No staff on here at weekends, @STEVEN82.
Call 03451 720088 for support.
Chat is available:
Hours of availability are also displayed on that page.