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Router won't power up

SeanOKane
First Timer
Message 3 of 3

Hi. Broadband router has stopped working. No lights on at all, even power light is off. Checked power cable and that's ok. How can I get a replacement asap. It's for my mum who is over 80. Her account number is "REMOVED for security"

 

Thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi SeanOKane

 

I'm sorry to hear this. I can send you a replacement router.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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Anonymous
Not applicable
Message 2 of 3

Please delete the account number.

 


Talk-Talk like to have your profile upto date, things like...
Name
Telephone number
Alternative contact number

Via this link.....
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info


NEVER post personal details into these help forums.