on 06-12-2020 12:25 PM - last edited on 06-12-2020 02:53 PM by anker
Hi. Broadband router has stopped working. No lights on at all, even power light is off. Checked power cable and that's ok. How can I get a replacement asap. It's for my mum who is over 80. Her account number is "REMOVED for security"
on 08-12-2020 08:26 AM
I'm sorry to hear this. I can send you a replacement router.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 06-12-2020 02:26 PM
Please delete the account number.
Talk-Talk like to have your profile upto date, things like...
Alternative contact number
Via this link.....
NEVER post personal details into these help forums.