24-05-2021 04:55 PM - edited 24-05-2021 05:21 PM
Hi All. I have had a constant Problem with different computers/devices losing connection to the internet. Web Browser shows blank page with suggested DNS problem. If I reset the router the problem goes away and usually happens again a few hours later. If i change the router DNS settings to manual (use google) , this also works for a while. I have read that there is a possible firmware release to address this issue. I think from reading other posts that a different router is the only fix at the moment . Any help would be appreciated .
on 01-06-2021 12:36 PM
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on 25-05-2021 08:50 AM
on 25-05-2021 08:24 AM
Hi Debbie, many thanks for your fast reply.
Yes I would like Huawei hub if it will solve the problem. I have put my TalkTalk landline no. on my profile, if you need more info please let me know.
on 25-05-2021 06:41 AM
on 24-05-2021 07:23 PM
Hi @trev Perks,
Yes you are correct that there is a new version of firmware that will resolve the DNS issues, that firmware is currently being tested and should be ready for release fairly soon, but a date has not yet been announced.
In the short term the staff here may suggest that they send you a different router, the other Wi-Fi Hub (made by Huawei) is not affected by this problem, they will hopefully be able to respond to this post tomorrow.