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Sagecom problems

mcazjoe
Conversation Starter

on ‎30-04-2021 05:16 PM

Message 4 of 4

Hi

My sagecom router keeps slowing down the speed over wifi and ethernet but resolves itself with a reboot. 

Could I have a replacement Huawei hub to see if that fixes the problem.

Thanks

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3 REPLIES 3

Debbie-TalkTalk
Support Team
In response to mcazjoe

on ‎05-05-2021 06:04 AM

Message 1 of 4

Hi mcazjoe

 

Thank you 🙂

 

Debbie

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mcazjoe
Conversation Starter
In response to Debbie-TalkTalk

on ‎04-05-2021 02:42 PM

Message 2 of 4
I will do
Thanks

Debbie-TalkTalk
Support Team

on ‎04-05-2021 07:26 AM

Message 3 of 4

Hi mcazjoe

 

I'm really sorry to hear this.

 

I've ordered you a Huawei WIFI hub for testing, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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