on 05-08-2020 03:39 PM
Hi I have a had one sagecom router and it updated to 2816t from 2810t but the issues is that 2816t broken my router and now I have a replacement one same model and it is on 2810t and I do not want it to update to 2816t as I lose internet connection I lose 2.4ghz WiFi plus my 5ghz wifi and a also it will stop the router working can I just say on 2810t as 2816t is broke and stop the router from working
on 06-08-2020 09:56 AM
The update to 2816 cannot be prevented and s only a minor update to fix a small bug, this firmware does not contain any other improvements, and has been fully tested and deployed to thousands of routers currently without issues.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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