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Sagemcom router DNS not working

dazzerelli
First Timer
Message 4 of 4

Hi All,

 

I'm having the problem described here: https://community.talktalk.co.uk/t5/Fibre-Broadband/Sagemcom-router-suddenly-playing-up/m-p/2586752

 

FAST5364, firmware update to SG4K10002816t

 

The router's DNS server works intermittently. If I set my PC to use a DNS server on the internet directly (e.g. opendns) then it works. But this is not a solution - I have many devices and not all allow setting of DNS servers.

 

How do I fix this? 

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3 REPLIES 3

Message 1 of 4

Hi dazzerelli

 

The Huawei WIFI hub is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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Message 2 of 4
Yes please

Debbie-TalkTalk
Support Team
Message 3 of 4

Hi dazzerelli

 

Apologies for this. I can send a Huawei WIFI hub for testing, would you like me to arrange this?

 

Thanks

 

Debbie

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