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Slow broadband again

Martyn1968
Team Player

on ‎19-03-2021 08:03 PM

Message 4 of 4

Hi, I had issues a month or so again where I was only getting around 3mbps download speed. After a few days it was working fine with speeds averaging around 40mbps. The last few nights I am only getting around 8mbps. This is not what I pay for. I havent changed or touched anything. I have rebooted my router many times. Anything I can do apart from look for a more consistent internet provider please? Thank you

martyn
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3 REPLIES 3

Debbie-TalkTalk
Support Team
In response to Debbie-TalkTalk

on ‎23-03-2021 01:38 PM

Message 1 of 4

Hi Martyn1968

 

I'm so glad to hear this 🙂

 

Please let us know if you do experience any further issues.

 

Thanks

 

Debbie

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Martyn1968
Team Player
In response to Debbie-TalkTalk

on ‎22-03-2021 11:32 AM

Message 2 of 4

Hi Debbie. The speed issues seem to have been resolved over the last few days. Thank you

martyn

Debbie-TalkTalk
Support Team

on ‎22-03-2021 11:06 AM

Message 3 of 4

Hi Martyn1968

 

I'm sorry to hear this.

 

The line test hasn't detected any faults and your line is in sync at 48.8mb.

 

Has the speed increased since your last post?

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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