on 23-11-2021 09:32 PM
I have recently upgraded to fibre 65 and although I am getting good speeds to my router 47mbps it appears that my device speed is still limited to 37mbps. Is there anything I can do to fix this?
Currently I am connected to a Deco s4 mesh Wi-Fi network
on 24-11-2021 08:12 AM
on 24-11-2021 07:16 AM
@j_o_elliott if you have close neighbours, then WiFi interference from them can slow down your own connection.
Suggest you download a WiFi analyser to "see" your local environment and then change your router channels on each band to the least congested channels.
If you have the Sagemcom HUB then it is best if the WiFi Optimisation feature is disabled as that can change channels automatically and not always select the best, just post here and ask a staff member to do it remotely as it is not a user selectable option.
on 24-11-2021 06:39 AM
on 23-11-2021 09:58 PM
Have you tried switching the router off for over 30 minutes since you upgraded, if not then that would be worth a try. This will get you a new session in the street cabinet, and can often resolve this type of issue.
The TalkTalk staff on this community will also be able to help, they will hopefully be able to respond to this post tomorrow.