on 17-08-2021 04:17 PM
I do a lot of online gaming on xbox series s and my wifi kept dropping out and kicking me out of online games so i decided to buy an extra long ethernet to have a wired connection. The wired connection is only 9mb download when it was 32mb on wifi. I am using a cat 6 cable and a new wifi hub all up to date any ideas please.
on 19-08-2021 07:59 AM
Thank you. I've run a test on the line which hasn't detected a fault and the sync speed looks consistent. Have you tested with a different ethernet cable and also tried a different ethernet port on the router?
on 18-08-2021 06:49 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.