on 23-11-2021 07:26 PM
I have the GFast/Faster Fibre and while I am getting 115mbps + from the network to the router, the speed from the router to my devices is only about 15mbps.
I have not made any changes to anything. I have restarted the router a few times.
a couple of weeks ago the router kept dropping network connection and now it’s a stable connection but slow. I am not paying for faster fibre for a 15mbps download.
I have tried navigating through the help pages on the website but it just goes around in circles. Please
on 24-11-2021 06:49 AM
on 23-11-2021 08:03 PM
Have you tried switching the modem & router off for over 30 minutes to force a new session in the cabinet, this can often fix this type of issue for Fibre 35 & 65, I'm not sure if it will help for GFast, but might be worth a try.
The TalkTalk staff on this community will be able to help, they will hopefully be able to respond to this post tomorrow.