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Slower speed than guaranteed

Stormgrip
First Timer
Message 5 of 5

Hi, first time posting here. I just upgraded to fibre 65 from 35 at the start of the month and my speeds haven't seemed to have changed at all? I live messaged someone the other day and he updated my firmware etc but this hasn't helped at all!  Any input would be great thank you.

 

🙂

 

Speed.jpg

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Message 1 of 5

Hi Stormgrip,

 

I'm glad to hear this and thanks for the update 🙂

 

Thanks

 

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Message 2 of 5

Hi @Stormgrip brilliant thanks for letting us know.

I love it when a plan comes together.

🎉🎇🎆🤗

I don't work here and all my opinions are my own.

Message 3 of 5

This actually worked, I only tried turning it off for a minute or so last time. Thanks!

Divsec
Community Star
Message 4 of 5

Hi @Stormgrip have you tried a 30 minute router reboot this often improves things?

Your post has been flagged for assistance and you should hear soon but please remember that the staff here work office hours.

I don't work here and all my opinions are my own.