on 28-03-2021 08:33 PM
Since going to fibre, we have no end of Sonos issues, from music stopping, it getting confused about what is playing where, and lots of error messages. We've moved house and reset everything and started fresh and it's the same! Hence I why I now realise it's something TalkTalk related, and it started when we changed to fibre in the old house.
on 12-04-2021 01:07 PM
I will PM you a link for a guide of mine on Wi-Fi interference & initially look at the section called "Are you suffering from interference – prove it first". This section includes full details of Wi-Fi analysers that I recommend for Windows, Windows phone, Android and Apple operating systems. However, I have no way of testing the Apple product. Do not worry about interpreting the results, I will do that for you.
Please post the screenshots that I have requested in my guide (no photos please they can be difficult to read as text can get out of focus when zoomed), from the analyser you are using (also in my attached guide). Please ensure that the analyser window is maximised (if Windows) before taking the screenshots & upload them via the "Insert Photos" button (in a mobile browser it's the picture icon) on the post editor's toolbar as large images. If they are too small, I will not be able to read them & although I can enlarge them, this just puts the text out of focus. If you prefer PM them to me. If you do PM me, then please add a link in there to this thread, so as I can find it easily.
on 09-04-2021 09:28 AM
I very much doubt it, but it needs to be done before I can help you further, which will involve you using some free diagnostic software and send me screenshots from that for me to analyse. If you want my help to do this, let me know.
on 08-04-2021 12:34 PM
on 31-03-2021 08:39 AM
on 30-03-2021 10:54 AM
The next stage with this router is to request TalkTalk disable their remote monitoring utility called "WiFi Optimisation" on your router (just reply to my post requesting this.
If this is not done, any changes that I may suggest that you do, can & often will be overwritten by this utility.
on 29-03-2021 11:20 AM
Please can you look at the label on the rear of the router to get its make & model number, as the next step may differ between routers.
on 29-03-2021 10:30 AM
on 28-03-2021 09:59 PM
Are the Sonos devices running their latest firmware? How are they connecting to the router, via Ethernet cable (wired) or wireless? What make/model of router are you using?