FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sorry, our Fibre Speed Boost isn’t available - Why?

theronkinator
Super Duper Contributor
Message 23 of 23

Hi, I'm thinking of switching to Talktalk, I'm currently on 38meg now Broadband but before that had 52meg BT and got the full speed. As my Now contract is coming to an end I'm wanting the speed increase again, trying to look at ordering Talktalk and it's saying the Fibre Speed Boost isn't available? Any ideas why? I've checked the BT site and that doesn't want to sell me their Fibre 2 either, although as their standard package is 52meg is it's less of an issue. PlusNet and Vodafone will also happily sell me their faster Fibre though, the BT Wholesale checker also says that I should be able to clear 60meg.

 

Can someone look into this?

 

BT-Wholesale-Checker.JPG

¬¬¬¬¬¬
0 Likes
22 REPLIES 22

theronkinator
Super Duper Contributor
Message 21 of 23

I don't believe that is the case as it will let me order normal 'faster fibre'. 

¬¬¬¬¬¬
0 Likes

martswain
Philosopher
Message 22 of 23

The most likely reason is that TalkTalk's allocation of fibre connections at the cabinet is full.

 

 

0 Likes