on 20-10-2019 02:29 AM
Hello, i upgrade after moved home to fibre broadband plus speed boost, actually i get around 44 mbs down and 12mbs up
After talk talk broadband speed check i tried check my line and results was speed under estimate speed (speed around 60 mbs)
I tried to switch off the router for 30 minutes but nothing changed.
It's any tips for getting the best speed?
Thank you Igor
on 20-10-2019 03:42 PM
Hi Igor, welcome to the community your post has been flagged for assistance and you should hear during tomorrow.
Please check your community profile and add your landline phone number if necessary it is used to identify your account.
Are your speed tests wired or WiFi? WiFi is typically slower than wired.
Do you know your sync rate as this is actually what TT are talking about.
on 22-10-2019 09:38 AM
The line is in sync at 48mb. This is within the estimated speed range for the line.
Estimated speeds are 36 - 58mb with a minimum guaranteed speed of 31.2mb, so the line is performing as it should.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE