Get expert support with your Fibre connection.
on 14-12-2021 02:20 PM
Speed to all devices in my house are below 30mbps and they constantly disconnect and reconnect throughout the day
on 20-12-2021 07:53 AM
Hi MrHyde85
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie
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on 18-12-2021 02:09 AM
Yes please because this needs sorting
on 15-12-2021 06:30 AM
Would you like me to send a replacement router for testing to see how the connection compares?
on 14-12-2021 09:59 PM
I've tried everything and getting a little annoyed as I can no longer play any online games as the signal is too weak, my router is 12 ft from my console and the only object between them is a wooden door
on 14-12-2021 02:26 PM
I'm sorry to hear this.
I've completed a line test which hasn't detected any faults and the sync speed looks good.
Please can you power down your router for a full 30 minutes and then run another speed test?
never-displayed
