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Still not live 4 weeks after date

Roreycorey
Popular Poster
Message 2 of 2

Hello, I recently done a home move with talk talk. I was supposed to go live on the 16/02/2021 since then I have booked a engineer 4 times and have been let down everytime, including today, I was just on the phone for 40 minutes and the customer service hang up on me which was fantastic too. I have called/chatted with talk talk 10 times or more and this is still not solved. I either want my internet installed within this week or I am looking to cancel as this is completely not acceptable, I am getting stressed out, where do I go from here? Thank you.

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi Roreycorey

 

I'm really sorry to hear this.

 

I'm just sending you a Private Message to confirm some details so we can look into this further.

 

Thanks

 

Debbie