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Stuck Order after 2 weeks

xextoddy
Team Player
Message 6 of 6

Hi there I have a issue with a stuck order. I have been told it's stuck and now cannot place another order due to it. I have had it attempted to be cancelled but looks like the cancellation has gotten stuck now. I have asked multiple times to remove the order and say it will take 3 days but have asked about 3 to 4 times now over the 2 week period. Please help I want to get the speedboost package but will not let me order due to the stuck order.

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5 REPLIES 5

Message 2 of 6
Thank you very much.
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Message 3 of 6
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xextoddy
Team Player
Message 4 of 6

Thank you.

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Arne-TalkTalk
Support Team
Message 5 of 6

Hi xextoddy

 

I will look into this for you and get back to you. 

 

Regards

 

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