on 07-08-2019 01:30 AM
I recently restarted my TalkTalk router and now I experience slower speeds.
My current router stats are:
DSL synchronization status: Up
Connection status: Showtime
Upstream line rate (kbit/s): 9077
Downstream line rate (kbit/s): 29699
Maximum upstream rate (kbit/s): 9302
Maximum downstream rate (kbit/s): 40036
Upstream noise safety coefficient (dB): 6.2
Downstream noise safety coefficient (dB): 6.9
Upstream interleave depth: 1
Downstream interleave depth: 1721
Line standard: VDSL2
Upstream line attenuation (dB): 1.2
Downstream line attenuation (dB): 16.8
Upstream output power (dBm): 6.3
Downstream output power (dBm): 10.6
Channel type: Interleaved
I'm really disappointed in my downstream line rate. Can talktalk do anything about it? Additionally when I check my Talktalk Service status via www.talktalk.co.uk/help/servicestatus it never works.
on 07-08-2019 08:52 AM
All line tests are clear with no obvious issues.
The speed estimate for your line is 20 - 38mb. Currently the line is in sync at 29.7mb so this is within the estimated range for your line.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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