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Switching from broadband to faster fibre

Rachel85
Team Player
Message 4 of 4

I currently have talktalk broadband and have upgraded to faster fibre. My go live date is tomorrow (29th Jan). Do I need to do anything? My broadband router is already set up obviously, will the fibre work with the same router? I haven't been sent a new one so assume it will be fine?

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3 REPLIES 3

Message 1 of 4

Yes that is fine, when you go live, it will automatically detect that it is now connected to fibre.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 2 of 4
Thank you. I've just looked and it's the HG633. Do I just leave it all set up as it is?
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KeithFrench
Community Star
Message 3 of 4

You shouldn't have to do anything unless your router is not fibre compatible, you do not say which router that you have, the following are compatible with both ADSL & Fibre:-

 

HG635

HG633

DSL-3782

Wi-Fi Hub.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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