FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Talk Talk Hub DG8041W Speed Issues

DiddyP
Chatterbox
Message 2 of 2

Hello!

I have been having a recent problem for a number of months now where periodically my internet speed will drop to anywhere from 500Kbps - 1.5Mbps, from the normal 25mbps.

 

If I turn my router on and off, my speeds return to 25mbps with no issue.  The router has no connectivity issues, we very rarely lose access to the internet, it's just that the speed varies very much.

 

I think I have to reset the router a couple of times a day, everyday.

 

All TalkTalk self-service trouble shooting reports it as having no problem, so could this be a problem with my router? I am using a wired connection to my PC so it's not the WiFi causing the problem either if that helps.

 

I've borrowed my son and daughter's TalkTalk router of the same make and all seems absolutely fine, but I can't keep hold of their router indefinitely! 🙂

 

Would it be possible to be sent a replacement talk talk hub/router please?

 

DiddyP

0 Likes
1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi DiddyP,

 

I've replied on your other thread


Chris

0 Likes