FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TalkTalk Wi-Fi Hub Keeps forgetting the Friendly Name allocated

stevepb_uk
First Timer
Message 3 of 3

Hi, 

 

I have a TalkTalk Wi-Fi Hub.  However, it keeps randomly forgetting the Friendly name allocated to the IP Address.   Does anyone else have this issue and hopefully a resoluiton.

 

Thanks

 

Steve

 

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Steve

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

0 Likes

KeithFrench
Community Star
Message 2 of 3

I assume that you have the Sagemcom WiFi Hub & not the later Huawei one? This suffered from this problem up until firmware V2808, when it was fixed. Please can you confirm what make/model of router you are actually using & what firmware version it is running?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?