FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TalkTalk Wi-Fi Hub firmware update + Fibre 65 not running full speed

thea4399
First Timer
Message 6 of 6

Hi,

 

i would like my new TalkTalk Wi-Fi Hub updated from firmware version SG4K10002816t to the latest version please.

 

Also, if someone can help me to increase my speed to 60mbps not only 35-40?

 

Thanks

Thea Fineren
5 REPLIES 5

Debbie-TalkTalk
Support Team
Message 1 of 6

Hi thea4399

 

I'm sorry for the delay.

 

The line tests have detected a possible fault towards to the property.

 

Is the router currently connected at the test socket?

 

Are you experiencing any faults with the landline service when making calls?

 

Thanks

 

Debbie

0 Likes

Message 2 of 6

You will have to wait a bit longer I'm afraid, there is a bit of a backlog at the moment. 

 

For urgent support you will need to contact TalkTalk directly.

Message 3 of 6
Hi still no news from support team. Can someone help me please?
Thea Fineren
0 Likes

Message 4 of 6
Thanks
Thea Fineren

ferguson
Community Star
Message 5 of 6

That is the latest version. Your topic has been flagged to the support team, they will pick it up just as soon as they can after they get back online tomorrow.