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TalkTalk Wi-Fi Hub firmware update

tobykesterton
First Timer
Message 3 of 3

 

Please can i request a firmware update

My Talk talk router is using Firmware Version: SG4K10002816t which seems to be a bit old now.

 

Main issue is that the router keeps needing to be reset at 4pm when all the kids come home from school and DCHP table gets confused/conflicted.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi tobykesterton

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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an1sa_k
Super Duper Contributor
Message 2 of 3

Hey @tobykesterton 

 

The firmware version you currently have is the latest version. A new firmware that should hopefully fix the DNS issue should be released sometime later this month.

 

Maybe this post might help: https://community.talktalk.co.uk/t5/Fibre-Broadband/Sagemcom-Fast-5364-Firmware/m-p/2760710#M330561 

Anisa Khalifa