FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TalkTalk upgrade from 37.7 to 38.2 meg..wheres the 63meg?

neilm831
Conversation Starter
Message 11 of 11

My upload speed gone from 8 meg to 18 meg so i know its been activated.

 

What a take on????

0 Likes
10 REPLIES 10

Message 1 of 11
0 Likes

Message 2 of 11

Thanks Michelle,

All sorted now, getting a good 68/69meg emoticon.thumbsup.title

0 Likes

Message 3 of 11

Hi Slaphead,

 

I'm sorry to hear this. Please can you create your own thread and we can look into this further for you.

 

Thanks

 

0 Likes

Message 4 of 11

Glad you got sorted, any ideas as to why you have to leave the router turned off for so long?

I'm also getting 39mb and 18.7mb issue?..

0 Likes

Message 5 of 11

Hi neilm831

 

Thanks for your reply.

 

Please let us know if you do experience any further issues.

 

Debbie

0 Likes

Message 6 of 11

results

17
ms

68.7
Mbps

 

 

 

18.8

 

just logged on got these speeds so very happy I am paying 5p less a month with much faster speed so getting rewarded for my loyalty having been with you since 2013 and my Mum has been with you since you formed,however if ever a hint no good deals coming our way we would definately move on to another provider.

0 Likes

Message 7 of 11

Hi neilm831

 

Apologies for the delay.

 

Has the speed been ok since your last post?

 

Thanks

 

Debbie

0 Likes

neilm831
Conversation Starter
Message 8 of 11

Hi Thanks for that

 

I am now getting 69 meg download and 18.8 upload speeds

 

I had restarted my router this morning vy screwdriver as router left on all the time but turned off for 50 mins and now massive upgrade making me happy.

0 Likes

Anonymous
Not applicable
Message 9 of 11

You probably just need to re-initialise your broadband session.

 

Try switching the router off for a minimum of 30 minutes then reboot.

 

 

0 Likes

neilm831
Conversation Starter
Message 10 of 11

spoken to someone in loyalty department and was told despite originally being told my new package starts today,my actual speed boost does not start until 1st march tomorrow.

 

When i check my speed though its coming up as 38.5 meg..most i have ever had..normally 37.7 and my upload speed has gone from 8 meg upload to 18 meg.  

 

Anyway if my download speed no better than this then what benefit having speed boost? I await tomorrow but my feeling is something has been activated

0 Likes