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Turn off wifi optimisation

alexanderdewar
First Timer
Message 5 of 5

Whenever I change my wireless channel, it resets within a day. Reading on these forums this is because of something called wifi optimisation. Could this please be turned off for my router?

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4 REPLIES 4

Message 1 of 5

Hi alexanderdewar,

 

Has this just started happening again recently, was it initially OK?

Chris

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alexanderdewar
First Timer
Message 2 of 5

Hi. The wifi channel still resets after a day or so. Could you please check again? I have a Sagemcom Wi-Fi Hub.

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Chris-TalkTalk
Support Team
Message 3 of 5

Hi alexanderdewar,

 

I've switched off wifi optimisation as requested. Could I just ask if the wifi channel changing is causing any problems

Chris

Skynet_TX
Community Star
Message 4 of 5

Hi @alexanderdewar,

 

It is only the Sagemcom Wi-Fi Hub (the one with the bronze colour behind the holes on the front) that has Wi-Fi Optimisation, so if this is the router you have the staff will be able to switch this feature off for you.

 

They won't be around until Monday, but should be able to respond to this post early next week to help.