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Unable to Access Social Media

BigglesHorn
First Timer
Message 1 of 3

Joined TalkTalk about two weeks ago, and over the last few days I have been able to access any form of social media, e.g. facebook, twitter, etc. It also won't let us download documents from certain websites as well. 

 

This is an issue across all our devices, i.e. PC, mobile phone, etc.

 

Please can you advice how to resolve this issue

0 Likes
2 REPLIES 2

FritzCT
Wise Owl
Message 2 of 3

Check your Homesafe settings in My Account-My Services.

 

Kidsafe can sometimes be active by default.

 

Fritz

Chris-TalkTalk
Support Team
Message 3 of 3

Hi BigglesHorn,

 

How are you getting on, have you checked your HomeSafe settings and Fritz suggested?

Chris