Update on new router

[Pal353]

I cannot find my previous exchange of posts with OCE Chris as the mail link on my icon is still not showing a more recent post of mine since last July. On Saturday 6th I received the replacement router as promised and on Thursday 11th my IT man installed it and linked it to the several items I require it to support. Here is the update Chris that you asked for: I have had no broken connection since the new router was installed. Reading the correspondence here, I note that the average life of a router that is always on with fibre broadband seems to be about two or three years. My IT man says the same. Can you give me your opinion please? I now have two old routers and will return the older one to you if you will send me the appropriate envelope. Thank you.

[Chris-TalkTalk]

No problem 🙂

[Pal353]

Many thanks Chris.

[Chris-TalkTalk]

Hi Pal353,

Glad to hear that the new router seems to have resolved the problem. I don't know about life expectancy of a router, I've had my current router for at least 3 years and would probably expect it to last indefinitely

I'll arrange to send a returns bag for your router 🙂

Chris

[Pal353]

Thank you for the above advice. I now have five messages showing in my icon. Is there a time scale for sorting out this comparatively minor problem?

[Gliwmaeden2]

Your thread is here, @Pal353:

https://community.talktalk.co.uk/t5/Fibre/Unreliable-internet-connection/m-p/2829556#M349001

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