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Upgrade to 500 question......

Richwilkins50
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Message 2 of 2

Hi all, I have been one of the people testing the fttp future fibre service for a while now. My contract has came to an end and for a few quid more I decided to move to the new 500mbps service for £40pm. The only problem is the lady on the phone said I need an engineer visit and it wouldn’t be until April!! 
 I politely said to her I probably wouldn’t need a visit as I have the fttp stuff already in place as I have been testing it for over a year, but she still insisted I require an engineer visit. Is this the case, or can TalkTalk just enable the new speed at their end and job done? Sorry for the strange question 

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Richwilkins50
Popular Poster
Message 1 of 2

Anyone from TT?

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