on 02-01-2020 04:08 PM
I work from my mum's house once a week and we were offered the upgrade from ADSL2+ to VDSL at a good price. So I pushed the button just before Christmas.
Some questions as didn't get much back from TalkTalk on the process. I work in IT so I'm pretty familiar with the nuts and bolts.
Answered! Go to Solution.
on 03-01-2020 08:29 AM
Welcome to the Community 🙂
1- The HG633 is a fibre compatible router so you wouldn't receive a new router unless this was agreed as part of the upgrade process.
2- V2.00 is currently the latest version of firmware for the HG633 router at the moment. The router will update the latest version automatically.
3. The current router should just connect once the upgrade to fibre completes.
In regards to the stability of the connection at the moment, if you would like us to take a look at this then can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.