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Upgrade to fibre 250

Mcfcforever
Popular Poster
Message 6 of 6

Hi,

I am currently on fibre 150 and would like to upgrade to fibre 250 if possible.

I have checked my cabinet details on the BT website and it say it's possible but when trying to upgrade via the talk talk website I don't have the option on my account. 

The option is available as a new customer when I type my address. 

Thanks 

Luke 

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5 REPLIES 5

Message 1 of 6

Hi Mcfcforever,

 

I've sent you a PM to confirm some details so that we can look into this further 

 

Chris

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Message 2 of 6

I am currently on G.fast as I don't have access to FTTP yet. 

Thanks 

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Message 3 of 6

Hi,

 

Can I just confirm, is this Future Fibre/FTTP that you are looking at?

 

Thanks

 

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Message 4 of 6

Hi Michelle,

 

Unfortunately not the only offer I have available is to renew fibre 150 with the ring doorbell offer etc. 

Thanks 

Luke 

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Michelle-TalkTalk
Support Team
Message 5 of 6

Hi Mcfcforever,

 

Does this also not show as available if you log into your My Account under the offers and upgrades tab?

 

Thanks

 

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