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joathome
First Timer
Message 2 of 2

Hi, I signed up for an upgrade (higher speed) and was charged £10 for a new router, which arrived promptly. The router looks exactly the same as the one we already have! Could it be the same or is it really a new one? The one we have is only a couple of years old. Thanks!

1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi joathome

 

There should be a label on the back of the router. Is it the same make and model as your current router?

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