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Upload speed very very slow for working from home

Punto99
First Timer
Message 4 of 4

I have been working from home since last spring and a couple of days ago I was unable to carry out my work due to very slow broadband upload speed - less than 1 Mb/s (comes in at 0.88). This has not happened before and my IT department has confirmed it would be an issue with the internet provider - ie TalkTalk. I live in the postcode area of BT9 in Belfast.

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3 REPLIES 3

Message 1 of 4

Hi Punto99,


If you still need assistance can you, as martswain has asked, update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

Chris

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Message 2 of 4

Will do, thanks!

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martswain
Philosopher
Message 3 of 4

@Punto99 ,

 

What product do you have ?

 

1. Reboot your router.

 

2. If that does not work, leave it off for 30 minutes to start a new session.

 

3. Update your community profile with your landline number so staff can identify your account.

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