Very slow and lots disconnections, get worst after the 3 to 4 minutes, packets lost ( URGENT )

[Slowconnection]

Dear Sir/Madam

I am having a great nightmares with my internet connection, it is very slow and lots disconnections, packets lost, it will get worst after the 3 to 4 minutes, Status: Poor around 7 Mbps and 5 Mbps even at 5:00 am, can't even do a simple tasks, need to re-boot the router each time.

I have a spent nearly a day in Chat room,and get network issues disconnection while there too.

After all the tests done, the conclusion is below

"Slower or similar speeds could indicate a fault with the wiring outside of your home"

Can you please get and engineer to check the cabling ASAP from outside and inside including the wall socket.

REMOVED

Thank you

Nabil

[Michelle-TalkTalk]

Hello,

I've just posted on your other topic now. Please do not post any personal information on the Community.

Thanks