on 13-06-2021 09:33 PM
In April, I purchased the Fibre35 plan, the confirmed date kept getting delayed and was finally set to 21st April, it has now been almost 2 months and I still have not recieved Fibre. My current plan is not sufficient for the things I need it for.#
Any help appreciated.
on 14-06-2021 04:53 PM
I will ask our provisioning team to check for an update, the order shows further work is required by Openreach to provide Fibre.
Sorry for the delay.
on 13-06-2021 09:35 PM
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.