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Weak signal on Fibre router

Tony Skates
First Timer
Message 5 of 5

Fibre signal is poor on both of my security cameras and my central heating control system.  The latter goes from no signal to one dot, seldom even reaching the first curved bar.

 

TBH I don't think that the new router is any better than the old one.

 

I see no reason why I should have to pay £85 for an extender especially if a significnat improvement cannot be guaranteed.

 

Any ideas welcome

 

Thanks

 

Tony

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4 REPLIES 4

Message 1 of 5

Thanks Martin

 

The analyser shows a good signal but the device shows a poor signal so I have ordered an extender.

Cheers

Tony

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Michelle-TalkTalk
Support Team
Message 2 of 5

Hi Tony,

 

How are you getting on? Have you tried separating the SSID's?

 

Split your router's SSID (wireless network name)

 

Thanks

 

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martswain
Philosopher
Message 3 of 5

Nothing is guaranteed regarding signal strength around your home, all routers put out the same power as they are limited by law.

 

If you have a choice, connect your devices to the 2.4 Ghz network as that has better range and penetration of solid surfaces.

 

Try moving the location and orientation of your router, if it's on the ground floor, put it on the highest possible shelf.

 

Download a WiFi analyser and move around your home checking for WiFi interference from neighbours, then select the clearest channels for your location.

 

If that doesn't work, you'll just have to get yourself an alternative solution such as this.

 

https://www.argos.co.uk/product/5585575?clickSR=slp:term:wi-fi%20powerline:1:197:1

 

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Gliwmaeden2
Community Star
Message 4 of 5

Staff can't identify you unless you complete your community forum profile details,  @Tony Skates.

 

Please go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

 

They reply Monday to Friday, but it can take a couple of days to reach new threads after the weekend backlog. 

 

Chat is available today in links here: https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Gliwmaeden2, a fellow customer.
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