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Welcome letter says use home move router. But new customer not home move.

Phawk
Team Player
Message 3 of 3

Not been a customer for over a year.  But my welcome letter says:

"As you're taking your router with you to your new home, you can set it up any time on [date]."

 

So will I not be receiving a Wi-Fi Hub Black that was listed as included in plan when I signed up?

 

Thank you.

Fibre 65
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2 REPLIES 2

Message 1 of 3
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Phawk
Team Player
Message 2 of 3

Router has arrived.

 

 

image_2020-12-14_084334.png

 

 

Fibre 65
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