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Where's my Ring voucher I was promised

gil1974
First Timer
Message 6 of 6

Hi,
I renewed my broadband and telephone mid April and haven’t received the free Ring camera voucher. Please let me know what's happening.

 

And where is your proper support, it's not right that I have to post this question in a forum open to everyone for a private matter to do with my account. 

 

Many thanks
Andrew

5 REPLIES 5

Message 1 of 6

Hi @gil1974

 

I need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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Message 2 of 6

Is anything happening with this? I haven't heard anything.

Message 3 of 6

Thank you. 

 

I have escalated this for you. 

 

Sorry for the delay. 

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Message 4 of 6

I've added phone number.

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Arne-TalkTalk
Support Team
Message 5 of 6

Hi @gil1974

 

Thanks for your post, sorry that you are unhappy.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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