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Where’s my free Amazon code for free tech

Heather18
First Timer
Message 5 of 5

Hi,

I renewed my contract though “renew now” and receive code for Amazon tech. After being told it would be emailed on the 19th October but it still hasn’t arrived.

please help.

4 REPLIES 4

Message 1 of 5

Hi Heather18,

 

I'm sorry you haven't received your Amazon Gift code, I'll look into this for you. Have sent you a PM requesting for some details to verify your account.

 

Thanks,

Jo

0 Likes

Heather18
First Timer
Message 2 of 5

It’s now been 39 days and still no code has been sent. I have checked my trash, spam box.

Michelle-TalkTalk
Support Team
Message 3 of 5

Hello,

 

Can I just confirm, has it been at least 37 days since your service went live? Have you also checked the junk/spam folders?

 

Thanks

 

0 Likes

Ste_Nix14
Community Star
Message 4 of 5

Sometimes it can fall in to your Junk/spam folders, could you check?

 

How long ago did you renew/join as there is a minimum term before you receive gifts as part of your contract.

 

Failing that the Support team will be back in the morning who should be able to assist with this.

Steve -
Have you tried turning it off and on again!