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Wi-Fi Hub

pb0011
First Timer

on ‎12-12-2021 11:02 AM

Message 3 of 3

Earlier in the week I had fibre installed and it's working fine.  

 

Today I received my TalkTalk WiFi Hub.  I don't think I need this as I've already got my Eero Hub.  

 

Can I send the TalkTalk WiFi Hub back?  Was it just sent in error?  Is everyone getting one?

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2 REPLIES 2

KeithFrench
Community Star

on ‎14-12-2021 11:02 AM

Message 1 of 3

The Eero does not contain a modem & hence if you use it without either a separate modem or the WiFi hub, your fibre will not work.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Debbie-TalkTalk
Support Team

on ‎13-12-2021 12:58 PM

Message 2 of 3

Hi pb0011

 

Did you already have a TalkTalk router? (not the eero)

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