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Wi-Fi Optimisation is enabled again

KeithFrench
Community Star
Message 5 of 5

My Sagemcom 5364 Wi-Fi hub has started changing channels again, making me suspect that WiFi Optimisation has got re-enabled again. Please can you check & disable it for me?

 

Thanks.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes
4 REPLIES 4

Message 1 of 5

No problem Keith, happy to help 🙂

KeithFrench
Community Star
Message 2 of 5

Thanks for doing that for me @Chris-TalkTalk and thanks for doing it so quickly as well.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Chris-TalkTalk
Support Team
Message 3 of 5

Yes you were correct Keith, wifi optimisation had been re-enabled on your device so I've disabled it again.


Chris

Chris-TalkTalk
Support Team
Message 4 of 5

I'll take a look at it now Keith and get back to you 🙂

Chris