FIbre Support

Get expert support with your Fibre connection.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wi-Fi optimisation technology

PurplePolly
First Timer
Message 3 of 3

Please can Wi-Fi optimisation technology be turned off on my router. It is constantly defaulting to channel 6 which is the same as my neighbour and causing interference. I have tried manually changing the channel but it still keeps automatically overriding it. 

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi PurplePolly

 

Apologies for this.

 

I have switched off the WIFI optimisation, please let us know how the connection compares.

 

Thanks

 

Debbie

Skynet_TX
Community Star
Message 2 of 3

Hi @PurplePolly,

 

As long as you have the Sagemcom Wi-Fi Hub then the staff here will be able to disable this for you, they should hopefully be able to pick this up tomorrow.