FIbre Support

davey h · ‎19-05-2021

Hi, the wifi hub that I received in November as a replacement has failed with the same fault as the previous one, I have carried out all the tests to no avail and am now using my old router from 2014, seems like they don't make them like they used to?

Regards Davy h.

Debbie-TalkTalk · ‎24-05-2021

Hi Dave

That's great, thanks for letting us know 🙂

Debbie

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davey h · ‎21-05-2021

Hi Karl,

Hub arrived this morning and is working fine, thanks once again for your help. Will return old hub in bag supplied.

Regards Dave.

Karl-TalkTalk · ‎19-05-2021

You're Welcome 🙂

Regards

Karl

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davey h · ‎19-05-2021

Hi Karl,

Thanks for your quick response, I look forward to receiving it.

Regards Dave

Karl-TalkTalk · ‎19-05-2021

Hi

i'll send out the other model Hub and a returns bag for the faulty one.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE

FIbre Support

Wi fi hub not working