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WiFi HuB Firmware

imlah
Conversation Starter
Message 5 of 5

Hello,

 

Got a new Wifi Hub today.

 

Whats the latest firmware ?

 

At the moment I have the following :

 

version SG4K10001400t

 

Thanks 

 

Andy

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4 REPLIES 4

Michelle-TalkTalk
Support Team
Message 1 of 5

Hi Andy,

 

I've checked and the router currently has the latest version of firmware.

 

Thanks

 

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Message 2 of 5

I think it updated last night. 

 

Could you check and update date if required. 

 

Thank you

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Michelle-TalkTalk
Support Team
Message 3 of 5

Hi Andy,

 

Just to confirm, would you like me to update the firmware for you?

 

Thanks

 

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KeithFrench
Community Star
Message 4 of 5

It is 2600. I have asked one of TalkTalk's OCEs to pick your thread up and upgrade it for you.

The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time, this can take 24 - 48 hrs (excluding weekends & limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?