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WiFi asking to log in.

Paul872
First Timer
Message 6 of 6

Hello, recently changed home but the WiFi is asking me to log after I try connect to the WiFi. I have reset the router. Please help. 

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5 REPLIES 5

Michelle-TalkTalk
Support Team
Message 1 of 6

Hi Paul,

 

I'm sorry to hear this. I've run a test on the line which hasn't detected a fault. Is this still happening at the moment? Have you tried factory resetting the router and then resetting this up again?

 

Thanks

 

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Message 2 of 6
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Message 3 of 6
I was able to log in to router settings, said everything was working but it’s not. If i try load anything on WiFi it’s unable to connect to any pages.
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Message 4 of 6

I’ll update it now. Yes as soon as I try connect to WiFi on my phone or tablet it asks to sign in but it says access denied. I don’t have an Ethernet sorry. 

 

 

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martswain
Philosopher
Message 5 of 6

Please be specific.

 

Can you connect to the WiFi using the network name and password on the router ?

 

Where exactly is the login request appearing, is it on a browser or pop up after you connect your device wirelessly ?

 

What happens on a wired connection ?

 

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