on 19-09-2021 10:35 PM
When I upload files on my laptop, i am suddenly unable to load web pages, getting the error "...DNS address could not be found". I am also then unable to access my Sky Q online services so it's affecting all devices. My router is DG8041W-2.T5. what can be done to fix this issue?
on 01-10-2021 03:32 PM
on 27-09-2021 06:21 AM
on 21-09-2021 08:24 AM
on 21-09-2021 07:29 AM
on 20-09-2021 07:39 AM
I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault and the connection stats look consistent. Can I just confirm, does this also happen if you connect wired? Is the laptop the only device that experiences this particular issue?
on 19-09-2021 10:55 PM
For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.
Don't post any personal details in this thread, just add them to your community profile.
Then they will hopefully be able to respond to this post tomorrow.