on 30-05-2019 02:35 PM
I've got standard fibre and when i first got it, the speed seems as expected (37Mbps), however, over a few days this seems to slow down (17Mbps) although it can vary, it never returns to the original figure unless i manually reboot the WiFi hub.
It's plugged into the master test socket all the time.
It doesn't matter whether its wired or wireless.
Actually, I've just tested again at its down to 7.5Mbps
Before i reboot the hub to get the speed back up, is there anything i should look at and note?
Also, is this normal?
on 18-06-2019 12:44 PM
on 18-06-2019 12:38 PM
Its down to 19.1Mbps at the moment.
The speed test was run on a windows PC (over wifi).
There is a Humax recorder (wired) but not active. No other wireless devices are connected at the moment.
on 18-06-2019 11:51 AM
on 18-06-2019 11:32 AM
on 18-06-2019 11:27 AM
Thanks for checking that.
Perhaps you could run a check now as i'm only getting 24Mbps at the moment.
I have my old router which i can try once you have confirmed all good from your end.
on 31-05-2019 08:20 AM
I'm sorry to hear this and I'll take a look now. I've run a test on the line which hasn't detected a fault and the sync speed looks stable. Would you like us to send a replacement router for testing purposes to rule this out?